Successful Services Outsourcing requires a strong understanding of the organization’s capabilities and future direction. As William R. King explained in Information Systems Management, “[d]ecisions regarding Services Outsourcing significant functions are among the most strategic that can be made by an organization, because they address the basic organizational choice of the functions for which internal expertise is developed and nurtured and those for which such expertise is purchased. These are basic decisions regarding organizational design.” Services Outsourcing based only upon a comparison of costs can lead companies to miss opportunities to gain knowledge that might lead to the development of new products or technologies.